Remote Assistance Support from IT Rapid Support allows an IT Rapid Support technician professional in another location to view your computer screen and work on your computer over a secure connection.
By using Remote Assistance support from IT Rapid Support, you agree that during this session, the support professional may start the recording function. This will result in your communications being recorded and logged by the Remote Assistance session. You may request that a link to this recording be e-mailed to you after the session. If you do not agree to the possibility of recording, please let the technician know.